Ryan is very knowledgeable and had his team on site and on time for the installation. Ryan came by and checked that the team was set up and if we had any concerns. He stayed in contact through out the installation and afterwards. The team was efficient and cleaned up. The installation of the floors (living room, dining room, kitchen, and study) was completed in one day. We are very satisfied with the floors and the installation. We would definitely recommended Custom Floors, Chantilly.