Flooring Categories

We were looking to get our vinyl/carpet on the main and upper level replaced with new hardwood floors. After reading the reviews, we decided to check out Custom Floor and Design. We ended up meeting Albert and he was awesome to work with. He was friendly, knowledgeable, patient, responsive, and helped us in every way to make sure we selected the right floors at the fair price and coordinated the installation to meet our timeline. During the installation, Cesar was the lead installer who is also awesome to work. He and his team worked efficiently and installed the floors with precision. Post installation, Albert and Cesar were more than happy to respond to our request to address minor details. I'd work with Albert and Cesar again for any future floor projects.

The nicest people ever! Great service 🙂

I highly recommend Custom Floor and Design. Albert was very prompt in responding to all of my questions and was flexible with our installation dates. The installation team did a great job too. We look forward to working with Custom Floor and Design in the future.

After visiting many flooring studios across NOVA, we found Custom floor and were very satisfied with the service and price. We were vey happy with the selections of flooring, the cost of service and materials, and the installation. Albert was great and offered us great service. He gave us a great tour of the store and vinyl choices and was welcoming. Albert is very customer focused and gave us an excellent service to our flooring needs. I would strongly recommend custom floor for anyone who is looking flooring for options.

We had a great experience working with Albert at Custom Floor and Design. He gave us lots of great advice, and our floors came out looking great. Very grateful to Albert and the whole team!

Great experience working with Albert Kim! From making selections, to getting a quote and scheduling install, he was communicative and made everything seamless. Would absolutely recommend Custom Floor & Design and am so pleased with our new LVP flooring!

I highly recommend Custom Floor and Design. I worked with Albert, he was very prompt in responding to all of my questions and he continually checked with me as to my customer satisfaction. I have used Custom Floor and Design in the past and would use them again for my flooring needs.

great experience!! We worked with Chris who was so helpful. he was very responsive and drew out pictures to help us visualize transitions, etc. he gave us great advice that we took and we love how the floors turned out. Crew was professional and efficient on the day of install, and finished entire job quicker than we anticipated. Plan to use them again for basement flooring later on!

Update May 2025: had basement flooring done as well and smooth process once again with Chris! Turned out great and we love the new floors

Second Review - Used Custom Floor & Design to do our hardwood floors. So happy with the job, had them come back and tile our foyer. Again, outstanding job. Love their work!

I had a great experience with them! They replaced the carpet in my home with laminate flooring, and the whole process was smooth from start to finish. The team was professional, friendly, and easy to work with. The installation was done efficiently and with great attention to detail. I’m very happy with the results and would definitely recommend them to anyone looking for quality flooring work.