Jeff Naylor 
 
2023-01-05
 
 
  
We bought our engineered hardwood floors from here in July. We worked with Han. The service was fantastic and the floors are wonderful. We also got a great price. We recently had one of the boards split slightly, and Han came out to our home to inspect it. After the 10 minute visit, he told us he would take of us at no cost. Great business and great service.
  
 
  
 
 
  
 
 Lisa Evans 
 
2023-01-02
 
 
  
Peter and his team were fantastic to work with. I chose Anderson tufted engineered hardwood for my renovation along w runners and media room carpet. I absolutely love my selections. The hardwood is stunning and they stained my steps to match. I am thrilled with the customer service I received.
  
 
  
 
 
  
 
 Shadybrook Farm 
 
2022-12-26
 
 
  
We have chosen to work with Custom Floor in Chantilly more than once over the years. Their service and product performance is outstandingly consistent. Recently we installed a new staircase. Peter, the owner of Custom Floor in Chantilly, has often gone beyond the expected service. Even though he was not responsible for the installation of the staircase, he helped us match the stain to the flooring we purchased from his store. It is refreshing to work with people like Peter who demonstrate sincere interest in their clients and their projects. We have personally shared our experience with family. They have engaged Peter and his team and have been equally pleased with the outcome. I highly recommend that you visit Custom Floor in Chantilly. You won’t regret it!
  
 
  
 
 
  
 
 Scott Ostergard 
 
2022-12-21
 
 
  
Great service
Great selection
Easy to work with
They were happy to except back the overage I purchased

I bought 107 boxes of lvt from them. The choice was hard to make because of the great selection they had. It took about two days get the produce. Install went exactly as they said it would. Overall great experience. Highly recommend them.
  
 
  
 
 
  
 
 Si & Tara Nguyen 
 
2022-12-15
 
 
  
It was a pleasure working with Han Lee for our flooring project.  His customer service was top notch. Han and his crew went above and beyond to make sure we are happy with the finished job. They were professional, courteous and good. Everyone at Custom Floor was very friendly and helpful during our selection process.  We definitely recommend Custom Floor to everyone!
  
 
  
 
 
  
 
 Paul Newman 
 
2022-12-14
 
 
  
Custom Floor replaced the carpet on our stairs into the basement with wood treads and painted risers. Excellent craftsmanship, honest communication, and wonderful customer service. We are very pleased and happy!
  
 
  
 
 
  
 
 Ronald Matthews 
 
2022-12-13
 
 
  
Great workmanship and customer service.  The staff made this a low stress process and would definitely recommend to others.
  
 
  
 
 
  
 
 Gary Cowen 
 
2022-10-13
 
 
  
Ryan is very knowledgeable and had his team on site and on time for the installation.  Ryan came by and checked that the team was set up and if we had any concerns.  He stayed in contact through out the installation and afterwards.  The team was efficient and cleaned up.  The installation of the floors (living room, dining room, kitchen, and study) was completed in one day.  We are very satisfied with the floors and the installation. We would definitely recommended Custom Floors, Chantilly.
  
 
  
 
 
  
 
 Nicola Cowen 
 
2022-10-12
 
 
  
This was the easiest and best customer service experience I have had in a long time. Han Lee was very professional and responsive via email and phone. The luxury vinyl floor looks amazing in my house and the installation team was fast but very detail oriented. Needless to say, I had a great experience and would highly recommend Custom Floor & Design in Chantilly.
  
 
  
 
 
 
 
 
 
 Google rating score: 4.8 of 5, based on 211 reviews