We currently only have one location in Chantilly, VA.
At Custom Floor, we offer a wide range of flooring options, including hardwood, laminate, luxury vinyl, carpet, and more. We have something to suit every style, budget, and preference.
Choosing the right flooring can be overwhelming, but our experienced team is here to help. We consider factors such as your lifestyle, design preferences, durability requirements, and budget to guide you towards the best flooring option for your specific needs.
Hardwood flooring offers natural beauty and timeless appeal, while laminate flooring is a cost-effective alternative that mimics the look of hardwood. Luxury vinyl flooring combines durability, water-resistance, and a wide range of designs to replicate the appearance of hardwood or other materials. We have some posts on Instagram and Facebook that go into more detail about the differences in these flooring types.
Absolutely! We offer professional flooring installation services. Our skilled installers ensure precise and efficient installations, providing you with a flawless finished result.
Yes! We can sell just the flooring material if you want to install the new floors yourself or you have a installer you are working with.
Yes, we provide free estimates. Simply contact us to schedule a consultation, or walk-in our showroom and our team will assess your project, discuss your requirements, and provide you with a detailed estimate.
The duration of the installation process depends on several factors, such as the size of the area, the type of flooring, and any necessary preparations. We will provide you with an estimated timeline during the consultation phase.
Different flooring types have varying maintenance needs. Hardwood may require periodic refinishing and specialized cleaners, while luxury vinyl and laminate are relatively low-maintenance and easy to clean. For carpet, you will need to make sure to clean up any spills immediately and vacuum frequently. We have some posts on Instagram and Facebook that go in to more detail about maintaining for each specific floor type.
Yes, we stand behind the quality of our products and workmanship. We offer warranties on both our flooring products and installation services. Please inquire for specific details.
Yes, we provide flooring repair and refinishing services. Whether you have damaged flooring that needs repair or want to give your existing floors a fresh new look, our team can help.
We offer environmentally friendly flooring options, such as sustainably sourced hardwood, eco-friendly laminate, and vinyl flooring with low VOC emissions. We prioritize offering products that are both stylish and environmentally conscious.
Yes, we offer financing options subject to approved credit. We understand that flooring can be a significant investment, and we work with trusted lenders to provide flexible payment plans that suit your budget.
Absolutely! We take pride in our work and have a portfolio of completed projects easily available on Instagram and Facebook. We can provide references and showcase examples of our flooring installations to give you a better sense of our expertise and craftsmanship.
Yes, we frequently run special discounts and promotions on select flooring products and services. Visit our website and go to our Specials tab or contact us to learn about our current offers and how you can save on your flooring project.
At Custom Floor, we differentiate ourselves through exceptional customer service, attention to detail, and a commitment to quality. We provide personalized consultations, offer a wide selection of high-quality major brand flooring options, and ensure professional installations that exceed expectations. We also provide QR codes on every sample in our showroom to make your process into comparing different samples a lot easier. If you need additional help during off hours, you can talk to our AVA bot by clicking the message icon on the bottom right of our website and they will do their best to answer any questions you have about flooring or Custom Floor.
At Custom Floor, we have QR codes on every flooring sample. You can scan one with your camera phone for a product you are interested in and it will display all of the product information as well as the price per SQFT. You can also input the estimated SQFT you will need for your space and it will give you the estimated total price! You can see more information and the process in action on our Instagram @icustomfloor or you can visit our showroom in Chantilly, VA to see it in action in real-time.
At Custom Floor, we have Ava bot who is our Digital Assistant who is here to help you answer any questions that you may have about any flooring inquiries or any questions about Custom Floor. AVA bot can be accessed by pressing the message icon at the bottom right side of our website.
Yes, we are a licensed and insured flooring business. Our team consists of trained professionals who adhere to industry standards and prioritize safety and compliance.
Yes, we cater to both residential and commercial clients. Our expertise extends to commercial flooring projects, and we can help you find the right flooring solutions for your business, office, or retail space.
Absolutely! We provide comprehensive flooring services, including floor preparation. Whether you need old flooring removed, subfloor leveling, or any other necessary preparations, our team has the expertise to handle it all.
If you encounter any issues with damaged or defective flooring products, we will work closely with you to resolve the problem. Our team will assess the situation, liaise with the manufacturer if necessary, and find a suitable solution to ensure your satisfaction.
Scheduling a consultation or appointment is easy. You can either call us directly or fill out the contact form on our website. Our friendly team will promptly get in touch with you to arrange a convenient time for a consultation. You are also welcome to stop into our showroom in Chantilly, VA any time during our open hours to view our available samples and talk to one our our team members face-to-face!
Absolutely! Our flooring experts have a keen eye for design and can provide valuable advice on matching flooring options to your existing décor and design elements. We consider factors such as color schemes, architectural style, and personal preferences to help you achieve a cohesive and harmonious look.
At Custom Floor, we have deals and prices so good that we are not allowed to display our price online, as per request from the brands. Since our prices go under MSRP, you are going to be getting the best price for the quality products you want for your space. Contact us or come into the showroom to see the price of a model you have in mind!
